ALL OCCASION RENTALS
Our Expertise Saves You Time and Money
From a Company Picnic to a Black Tie Gala we can deliver. All Occasion Rentals offers the largest selection of Event Rentals in the Reno area. Is your business having a corporate event, grand opening, convention or festival? We have event rentals you need and consistently beat our competitors in price and service…
Visit Our Showroom
Call for an appointment or drop by our showroom. Conveniently located in Reno on Longley Ln. between McCarren and Airway. Our Event Design Center is a great place to design your event. Our Event Design will make planning your event easy!
Our Design Team
Pam is your event Guru! With more than 20 years experience in the Event industry, She has worked with every Venue in the Region countless times and her expertise is nothing short of event planning GOLD!
Melissa wants your event to reflect your company’s culture. As both a Designer and planner, she can assist you with creative vision and practical application down to the last detail of your event. Contact her schedule an appointment.
Nikki knows everything you need to know about our rentals. As Operations Manager, she ensures that all your rentals are clean, wrapped and ready to go. In addition, she handles all our logistics, deliveries and event set-ups.
The Earlier The Better…
Reserving your rentals far in advance is a smart choice if you want to ensure availability for all the items you want to rent. As a general rule of thumb, 4-6 months is a good guideline; however, if you find yourself say “Yep” to any of the items on the list below than it might be a good idea to get get an appointment on the books with one of our coordinators.
The following is a list of factors that may indicate you should plan on booking sooner that later for your event:
- Your guest list is 100+ and growing
- You want to reserve tent(s)
- You need same day delivery and pick up
- You need large quantities of rental items
- Your event is scheduled to take place between June – September
- Your event is outside of Reno, Sparks, or Carson City and you need us to deliver.
A Note About Availability
Please be aware that while we do have the largest selection of party rentals in the local region, there are always numerous events going on 365 days a year. If you only need tables and chairs for 30-75 people, booking a 3-4 weeks in advance is fine.
Hours in a Day
There are only so many hours in a day in which we can deliver your items. This means if you know you will need your items delivered, it is critical that you supply the $100.00 Deposit to book delivery for your date as soon as you possible can.
REDUCTION IN FINAL EQUIPMENT COUNTS
Reduction in item counts can be made up to fourteen (14) days* before your delivery date. Items deducted or reductions in counts less than fourteen (14) days before an equipment delivery will be charged a 25% restocking fee. Any item that is cancelled or reduced less than fourteen day (14) days from your earliest delivery time or that has been delivered to a site will be fully charged.
COUNT INCREASES/’LAST MINUTE’ ADDITIONS
Every effort will be made to accommodate requests to add available equipment to an order before a delivery. ‘Last Minute’ (three (3) days or less notice) additions may be accommodated, but due to loading and delivery schedules, those requests may not be able to be fulfilled with your original order. Additional trips to deliver or pick-up equipment will be charged per trip.
CANCELLATION OF AN ORDER (Excluding Tents and Tent Accessories)
Cancellations of an order made fourteen (14) days prior to an equipment delivery date will have their deposit refunded less a 5% or $10 processing fee (whichever is higher). There is no cancellations upon 15 days prior to event and all money is due in full. No cash refunds will be made for cancelled orders. Allow four (4) to six (6) weeks for any refund.
DELIVERY AND PICK UP
We offer delivery and pick-up service for a fee based upon location, amount of equipment rented and time frame. Delivery/ Pick-ups are quoted as a ‘tail-gate’ drop-off to a nearby ground level area. Additional fees may be assessed for stairs, elevators, ‘long hauls’, sand or any other extraordinary circumstances that may be encountered. Please inform All Occasion Rentals personnel of any of these situations at least three (3) days before your delivery. Circumstances may not allow us to accommodate such a request if our delivery crew arrives without prior knowledge.
Please make sure site is prepared for delivery as any stand-by time incurred by our delivery crew will be billed at $40 per man, per hour. All Occasion Rentals personnel are not responsible or available for site prep work such as moving furniture, plants or other obstacles that may interfere with a delivery or pick-up.
VERIFYING EQUIPMENT & COUNTS
It is the customer’s responsibility to verify all equipment counts when delivered and immediately notify All Occasion Rental of any discrepancies, otherwise it is assumed, all counts were correct and equipment was delivered in an acceptable condition.
You or a representative of yours must be present on site during a delivery or pick-up. A stand-by fee will apply (if time permits) if you or a representative is not present. Otherwise delivery crew will continue with their routes and return at the next available time opening and an additional delivery fee will apply.
PREPARING FOR PICK-UP
All equipment should be stacked and/or returned to their containers in the same manner and location as they were delivered unless otherwise arranged. Equipment should be sheltered or protected in the event of inclement weather.
EARLY MORNING, LATE NIGHT & HOLIDAY DELIVERY/ PICK-UP
Early morning, late night, and holiday delivery and pick-up are all available for additional fees when requested by a customer.
Any additional trips made per customer request or the inability to deliver or pick-up will be charged an additional trip charge.
LAST MINUTE ADDITIONS
‘Last minute’ deliveries or pick-ups (less than three (3) days before a delivery or pick-up) will be accommodated as commitments or circumstances allow.
All of our trucks and drivers are GPS tracked and monitored.
SET-UP & TAKE-DOWN
There is an additional charge for set-up and take-down of equipment other than tents, stages, chavari chairs and dance floors. Once equipment is set-up and/or installed there will be a fee to move or re-position it. Please provide a diagram; if we will be setting-up our tables, chairs or other equipment for you.